ServiceM8 - Field Service App 12.0.6

Eroldawn Pty Ltd – Freeware – iOS
out of 292 votes

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ServiceM8 is a comprehensive job management software designed specifically for trade contractors and home service businesses. It offers a wide range of features that streamline day-to-day operations, including digital job cards, scheduling, quotes, staff locations, client communication, job notes and photos, online bookings, forms, asset management, invoicing, and payments.

With ServiceM8, you can significantly reduce paperwork, increase productivity by completing more jobs, provide exceptional service to your clients, and improve cash flow through faster payments.

The ServiceM8 app is available for both iPhone and iPad, allowing field staff to easily access essential information on the go. Office staff can conveniently use the ServiceM8 dashboard online via any web browser on a Mac or PC.

ServiceM8 caters to a wide range of industries with a focus on contractors and field service businesses that handle short-term jobs. Whether you're a sole operator or have up to 20 staff members, ServiceM8 provides a simple and effective tool for managing your operations. Some of the industries that benefit from ServiceM8 include plumbing, electrical services, solar power, HVAC and refrigeration, pest control, appliance repair, locksmithing and security, cleaning services, pool care, lawn mowing and gardening businesses, IT services, property maintenance, fire protection, and carpet and flooring.

Key features of ServiceM8 include:
<ul>
<li>Efficient job management from start to finish</li>
<li>Access to all client and job details in the field</li>
<li>Built-in checklists for ensuring job quality and consistency</li>
<li>Capability to capture electronic signatures</li>
<li>Email and text communication directly from the app</li>
<li>Time-saving email and text templates</li>
<li>On-the-Way text messages to inform clients</li>
<li>Automated booking confirmations, reminders, and follow-ups</li>
<li>Real-time schedule and job information</li>
<li>Map view of staff and job locations</li>
<li>Instant dispatch of jobs and urgent work</li>
<li>Push notifications for schedule changes</li>
<li>Generation of professional PDF quotes, estimates, and invoices on site</li>
<li>Ability to email or text quotes and invoices to clients</li>
<li>Online viewing and payment of quotes and invoices by clients</li>
<li>Time tracking for billing and payroll purposes</li>
<li>Integration with Xero or QuickBooks Online for payroll time sheets</li>
<li>Mobile and online payment acceptance without additional hardware</li>
<li>Digital forms for completing reports, procedures, and certificates on site</li>
<li>Customizable forms for different business needs</li>
<li>Asset cataloging and service history tracking</li>
<li>Comprehensive job history with attachments and secure cloud storage</li>
<li>Integration with Xero or QuickBooks Online for streamlined accounting</li>
</ul>

Pricing for ServiceM8 is flexible, with a variety of monthly plans available to cater to different business requirements. These plans include bundles for jobs, SMSs, and add-ons, all conveniently offered at a single monthly price. There are no contracts, setup fees, or per-user charges. ServiceM8 also offers a 14-day free trial period to help you evaluate its effectiveness for your business.

In terms of support, ServiceM8 provides free 24/7 email and chat support. Additionally, they offer a self-serve Help Centre with articles and videos to assist users. For those who require professional assistance in setting up the software, ServiceM8 has a global network of ServiceM8 Partners available.

To subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. The monthly subscription will automatically renew unless canceled at least 24 hours before the renewal date. To manage your subscription, you can go to More > Settings > ServiceM8 Account within the app. Please note that any unused portion of your free trial will be forfeited after purchase.

For more details, you can review the ServiceM8 Terms of Service and Privacy Policy available on their website.

It's important to note that the ServiceM8 application utilizes background location services, which may reduce battery life if GPS is running continuously in the background.

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